Returns and Exchanges

Returns Policy

  • Returns must be received within 30 days of the original purchase date. You can return Sale items.
  • Items marked Final Sale can not be returned.
  • We accept returns of items in their original condition (unworn, unwashed, undamaged merchandise), tags and packaging included.
  • Returns must be accompanied by the original receipt. Shipping fees are not refundable.

Refunds

  • Complete the Return Form.  We will email you a return authorization number.  Please include this in your return shipment.
  • Use the prepaid UPS RETURN LABEL included in your order and leave the package at a UPS drop-off location.  If you use the prepaid UPS Return label we will deduct a flat fee of $9.00 from your refund.
  • If you decide to use your own courier to return the package and you do not use our prepaid label no return fee will be deducted from your refund.  Ifyou do not use our return label, Liam & Isla Inc. is not responsible for any theft or loss during transport; therefore, we suggest you use a trackable shipping service.  If you use your own courier please ship the return to the following address:  Liam & Isla Inc., 16525 W. 159th St. #176, Lockport, IL 60441.
  • Once your return package reaches us, please allow 3-7 business days for you return to be processed.  When you return has been accepted and your refund has been issued you will receive a confirmation e-mail.